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History:  > Grid and Customer Service

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Inhalt

Grid Operation, Grid Service and Customer Service are Organised as Independent Companies


Transmission/distribution
system operators

 

Grid services

 

Customer services

Grid development planning

 

Operate grids and equipment
(e.g. maintenance and repair)

 

Operate call centres and billing centres

Investment strategy

 

 

 

Joint IT solutions

Maintenance strategy and planning

 

 

 

 

Shared services

Sale of grid system services

 

 

 

 

 

 

  • By creating independent entities, RWE Energy had fulfilled EU provisions on legal unbundling at an early stage.
  • At the same time, RWE Energy has created innovative platforms for regional cooperative ventures with municipal utilities.

 

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