Our business processes are supported by efficient IT systems. Risks are associated with the availability of networks and IT solutions as well as with the security of our data. We mitigate these risks by regularly investing in hardware and software, high security standards and limited access privileges. RWE has established a mandatory groupwide process for engineering, managing and auditing IT projects in order to manage IT risks during the development of IT solutions designed to support business processes. Our IT is largely based on standard, commercially available software. IT operations are run in modern data centres. Our IT infrastructure is subject to a groupwide security directive and continuously updated.